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  • A current library card is necessary to check out items or use the Internet.
  • A drive up book drop is located on the south side of the building. There is also a book drop on the west side of the building that can be used to return materials after hours. Items too large to fit in the bookdrop must be returned inside the library.
  • Please bring damaged items to the attention of a librarian so they can be repaired. The charge for an irreparable or lost item is the price of the item plus a $5 processing fee.
  • The fee to replace a library card is $2.00.
Item Type Checkout Period Limit Overdue Fees
DVD 1 Week 10 per card $1.00 / Day
Book 3 Weeks See Note Below $0.10 / Day
Audiobook 3 Weeks See Note Below $0.10 / Day
Playaway (Audiobook) 3 Weeks See Note Below $0.10 / Day
Playaway View (Video) 1 Week See Note Below $1.00 / Day

Note: There is a limit of 50 items on a card at a time.

Request New Item

Want to suggest a new item for the library? Fill out this form. The library will take your suggestion into consideration. If the library purchases your item, you will be notified when it is ready for pickup.

Learn more

Putting Items on Hold

Items may be placed on hold over the phone, in person, or online. When the item becomes available, patrons will be notified by their choice of email, text or phone call. The item will be held for seven days.


Items may be renewed three times in person, over the phone or online. Online renewals cannot take place after the item's due date. Renewals are not allowed if someone else has placed a request and is waiting for that item.

Renew Online

Partner Libraries

The cities of Pleasant Grove, Lehi, American Fork, Highland and Eagle Mountain have agreed to participate in a reciprocal borrowing agreement that allows you to use your card at other libraries.

Learn more

Inter-Library Loan

If an item you want is not available at the library, you may request an Inter-Library Loan.

Learn more


Six computer stations are available for Internet, Word processing, and other uses upstairs and 4 computers are available downstairs. Printouts cost $.10 per page for black and white copies.

Internet Use Policy

Copy Machine

The cost is $0.10 per page for black and white copies and $0.50 per page for color copies.

Guidelines for Computer Use and Internet Access Policy
Including Wireless Access Policy
Effective Date June 2, 2016


The library reserves the right to limit, refuse, and/or ban any user from the library equipment and computers. Use may be limited to patrons in good standing, i.e. all fines over ten dollars have been paid, all overdue materials have been returned, any lost materials have been paid. Patrons must have a current local library card or purchased, single-use guest pass.

Anyone under the age of six requires direct adult supervision for the use of computers that can access the Internet.

The library’s public computers allow users to search a variety of electronic resources. Catalog computers are exclusively for searching the library’s holdings. Internet computers provide information beyond the confines of the library’s collection. Internet computers offer a full range of popular Internet browsers for searching the Internet, displaying files, and viewing multimedia content. Internet computers also provide access to word processing. No station provides support for all file types, browser plug-ins, or Internet technologies.

The library’s goal in providing Internet access is to enhance its existing collection in size and depth and, as a public access agency, to give anyone who wishes to use the Internet the chance to do so.

Library staff will help you use the computers to find the information you need. Library staff will also help you learn to use search tools on the Internet computers, although they cannot provide extensive one-on-one instruction.


Failure to comply with the following rules may result in loss of computer privileges, loss of library privileges and prosecution.

At each log-in, library computer users must complete a click-through agreement acknowledging these rules and must agree to follow these rules:

  1. Log on using your own library card and promptly give up the computer when your time has elapsed. If you are a guest user, a library staff member will log you on once you have paid the small fee for computer use.
  2. Promptly give up the computer when requested by staff.
  3. You may download files using supported media. The library is not responsible for damage to your media or for corruption of your data, including, but not limited to, damage caused by mechanical malfunction or corruption caused by virus or spyware infection while using library computers.
  4. There is a charge for printing from public computers. The charge is posted. You are required to pay the charge for all your copies even if you print by mistake.
  5. Respect others’ privacy by not attempting to observe or comment on what others are viewing. Remain sensitive to the fact that you are working in a public environment shared by people of all ages.
  6. Stop viewing any site that creates an uncomfortable environment for other library users and staff if a staff member asks you to stop.
  7. Use headphones when listening to audio content, and keep volume low so you do not disturb others.
  8. As a courtesy to others, log off completely when you are finished with your session.
  9. Do not gather around computers when doing so may obstruct others or create noise that distracts others.
  10. Infants and young children should be controlled at all times, as not to disturb other Internet or library users.
  11. Do not use another’s identification, bar code or pin number, with or without permission, to log on to a computer.
  12. Do not misuse computer equipment or software.

Time and Other Limits

To access the Internet a customer must use his or her own library card number. A visitor, who does not have a library card may receive an Internet guest pass by paying a small fee for the allotted time limit.

Internet access sessions are one hour per day. Users may receive additional time when others are not waiting. The additional time will be at the discretion of library staff. There is no guarantee the individual will be given additional time.

Misuse includes but is not limited to:

  • Viewing material that violates federal, state or local laws or regulations, including those regarding accessing, viewing, printing and distributing obscenity or child pornography.
  • Hacking into the library computer system or any other computer system.
  • Mishandling, damaging or attempting to damage computer equipment or software.
  • Tampering with computer settings.
  • Interfering with system operations, integrity or security.
  • Attempting to gain or gaining access to another person’s files or protected information.
  • Displaying or printing materials that violate Pleasant Grove City’s policy on sexual harassment.
  • Engaging in any activity that is deliberately offensive or creates an intimidating or hostile environment.
  • Violating copyright laws and software licensing agreements or the policies of the individual website that you view.
  • Failing to pay for printing.
  • Refusing or ignoring a staff person’s request to give up a computer.
  • Failing to comply with time limits.
  • Any other violation of the Acceptable Use of the Internet and Library Public Computers statement.
  • The library does not routinely monitor public computers, but reserves the right to do so when a violation of this policy or illegal activity is suspected. Staff is authorized to take immediate action to protect the security of computers and the network and to enforce the following rules. This includes confiscating any removable media, requiring a user to leave a computer or the premises, and contacting law enforcement authorities.
  • The Library may terminate an Internet session at any time.

Unauthorized or illegal uses of the Library’s internet access computers may result in loss of library internet computer privileges, loss of library privileges, or law enforcement action.


If someone observes another user viewing child pornography, anything that is harmful to minors, obscene material or in any way not following the guidelines as explained above, they should immediately report it to a librarian. The librarian will then address the issue with the offending user. Once the user has been informed of their offense if they choose not to comply with the Internet Policy they will be asked to leave the library and such actions will result in the revocation of their internet privileges. The library reserves the right to involve law enforcement officials as necessary to enforce this policy.

If the user does not agree with the decision of the library staff and disagrees with the computer use/internet access policy he/she may submit an objection in writing. The objection will be reviewed and discussed by the library board. Changes to the policy will be made at the boardmembers’ discretion.

Wireless Internet Access at Pleasant Grove City Library


Free wireless Internet access is available during operational hours at the Pleasant Grove City Library.

  • The library does not assist users in obtaining a wireless connection.
  • Signal strength may vary throughout the library. Please move to a different location within the library if you are having trouble securing a connection or staying online.
  • Library staff cannot perform repairs or troubleshoot your equipment.
  • Wireless connections are not secure; use caution when transmitting personal information.
  • Be prepared to use battery power. Do not plug into an outlet where you block aisles, exits or access to materials or equipment.
  • The library cannot guarantee your equipment will work with the library’s network.
  • Do not leave your equipment unattended. The library is not responsible for equipment that is lost or stolen.

Rules for Acceptable Use of Wireless Internet Connections

Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are subject to the library’s Acceptable Use of the Internet and Library Public Computers rules, with the exception of those rules that apply to library-owned equipment.

Specifically, as a wireless Internet user, you must:

  • Stop viewing any site that creates a hostile environment for other library users and staff or if a staff member asks you to stop.
  • Never harass others with prints, images or messages.
  • View and print only legal material and conduct only legal activity.
  • Make appropriate choices about the sites you view since the library is a public place that serves children as well as adults.
  • Use headphones or mute sound to avoid disturbing others.
  • Never block aisles, exits, access to library materials or other resources.
  • Follow all provisions of the library’s Acceptable Use of the Internet and Library Public Computers

Wireless users who do not follow the rules for wireless Internet use may be asked to stop using the wireless connection and/or be prosecuted.

NOTICE: Warning of Copyright Restrictions

As a patron, your ability to post or link to copyrighted material is governed by United States copyright law. In accordance with 17 USC S 512 (i)(1)(A), the library may terminate a patron’s access to the system or network for disrespect of the intellectual property rights of others, or for repeat infringements of copyright. The library has adopted this policy and will make all reasonable effort to enforce it in appropriate circumstances.

Printing is not available via Wi-Fi. If you need to print, please save your work to a disk or USB drive or e-mail files to yourself. You can then log on to a library Internet computer and access your files. Printing is $.10 per page.

Reviewed and adopted–June 2, 2016 by the Pleasant Grove City Library Board of Trustees


This formal policy serves five vital purposes: It acts as a blueprint for our collection, guiding staff in decision-making regarding the selection, management, and preservation of the collection. It identifies responsibilities for developing collections. It establishes parameters and priorities, guiding staff in developing budgets and allocating resources. It informs the public of the principles guiding our collection development. It states the Library’s commitment to intellectual freedom and to providing information expressing a variety of viewpoints.


Ultimate responsibility for collection development rests with the director, who administers under the authority of the Library Board of Directors. The director, in turn, delegates the authority for selection to trained library staff who make individual selection decisions.


Selection Criteria

Library staff utilize professional judgment and expertise in making collection development decisions, including decisions about choosing titles, and identifying quantities for purchase. Anticipated demand, community interests, strengths and weaknesses of the existing collections, physical space limitations, acquisitions procedures, and available budgets are all factors taken into consideration. Materials are acquired in multiple formats when appropriate, including print, audiovisual, and digital resources. Highest selection priority is given to those materials in all formats having the broadest appeal.

Library staff use their training, subject knowledge and the selection criteria to identify collection goals and priorities. The following criteria are used to evaluate and select items for the collection. An item need not meet all of these criteria to be selected. Certain materials are selected to address local community needs.


Content Accuracy of the information Comprehensiveness Enduring significance or interest Purpose Quality Representation of controversial or diverse points of view Cost in relation to use and/or enhancement to the collection Critical reviews Current and anticipated appeal Format Local interest Relation to the existing collection Relation to other resources in the community Significance of the author/creator or publisher Suitability of subject and style for intended audience Support of library programs and initiatives - Timeliness.

Additional format criteria are considered when selecting digital content, including: accessibility; ease of use; equipment, training, and technology requirements; license agreement requirements and vendor support; Unique content.

Selection Sources

Sources for selection decisions encompass, but are not limited to, published reviews from standard review sources, publisher/vendor catalogs and advertisements, professional and trade bibliographies, respected online review sites, and customer requests and recommendations. The Library strongly encourages customer input, and all customer requests and recommendations are subject to the selection criteria outlined above.

Gifts or Donations

The library accepts gifts of materials for the collection using the same selection criteria that are applied to purchased materials. Decisions regarding the final disposition of gifts are the responsibility of staff using the following guidelines: Not all gifts are added to the collection. Gift materials not added to the collection are not returned to the donor. The library retains unconditional ownership of the gift. The library reserves the right to decide the conditions of display, housing and access to the materials. Gifts added to the collection are housed in the most appropriate location, determined by evaluating staff. Unused gifts may be sold or may be disposed of through other means determined by the Library. The library does not place a value on gifts, nor provide appraisals for income tax or any other purpose. The library is pleased to accept monetary gifts intended for the purchase of library materials when the donors’ intentions for the gifts and the library’s collection development objectives are consistent.

Collection Evaluation & Maintenance

Once materials have been added to the library’s collection, they are managed through an assessment and evaluation process to ensure that ongoing collection priorities are met; that collections remain up to date, balanced, and attractive; and that space limitations are minimized. This process identifies items for replacement, retention or de-selection. Library staff utilize professional judgment and expertise in deciding which materials to retain, replace, repair or de-select.

De-selection (removing items from the collection) is an integral part of collection development. De-selected materials will be sold in book sales, or disposed of through other means determined by the library. The library retains those materials that continue to have enduring or permanent significance to its mission and overall collection goals.

Along with the same criteria used to select new materials, general criteria for retaining, replacing, repairing or de-selecting include:

  • Availability of item in alternative formats Feasibility
  • Cost of repair Historical significance
  • Interest
  • Value Physical condition
  • Relative usefulness of item
  • Space considerations
  • Superseded, inaccurate, or out-of-date content


Certain types of materials require activities to extend the physical life of the item or to retain the intellectual content. Decisions for preservation recognize that not all items need to be given the same level of care, security, and attention.

In addition to the criteria outlined above under Collection Evaluation and Maintenance, staff use the following criteria when evaluating an item for preservation:

  • Cost (includes value of the item and preservation expense)
  • Intellectual content
  • Intrinsic value
  • Significance/uniqueness of item to the collection
  • Storage/environmental capabilities


The library is committed to the principle that the constitutionally protected freedoms of speech and press are enjoyed by all. To this end, the library strives to offer a collection that represents the needs of our diverse community. Inclusion of an item in the collection does not mean that the library endorses any theory or statement contained in those materials and resources.

While every customer may not agree with the viewpoints offered in some library material, the library has a responsibility to provide a balanced collection with access to material reflecting diverse ideas through which any side of a question, cause, or movement may be explored, provided that the material meets the outlined selection criteria. The balanced nature of the collection is reflected in the diversity of materials, not in an equality of numbers. Customers are free to choose what they like from the collection, to reject what they don't like, but not to restrict the freedom of others to choose.

The library’s collection may include proselytizing works representing political, economic, moral, and religious or other vested positions when those works meet the selection criteria. Materials are not excluded because of the origin, background or views of those contributing to their creation or because they represent a particular aspect of life, frankness of expression or controversial subject matter.

The library does not use labels on any material in such a way as to show approval or disapproval of the content of that material. Materials are not sequestered to show approval, disapproval or judgment as to suitability of content for a particular audience. The library does not remove or obliterate ratings attached to material by a publisher, industry group or distributor. Removing or altering such rating, if they are placed there by or with permission of the copyright holder, denies access to the complete work and the entire spectrum of ideas that the material intended to express.

Decisions about what materials are suitable for particular children should be made by the people who know them best - their parents or guardians. Selection of materials for adults is not constrained by possible exposure to children or teenagers.

The library is committed to free and open access to its collections and to connecting people with the world of ideas, information and materials they wish to explore in a friendly, nonjudgmental manner.

To ensure the rights of the Pleasant Grove Library to have a broad range of ideas and concepts, the Pleasant Grove Library Board of Directors adopted the Library Bill of Rights, the American Library Association Freedom to Read Statement, the Freedom to View Statement and the Free Access to Libraries for Minors. These statements are incorporated as part of this policy and are extended for the purpose of this policy to include all materials in format (see Appendices C, D, E, and F)


The Library welcomes expressions of opinion from patrons concerning materials selected or not selected for the collection. If a patron questions the content, tone or placement of an item in the collection, he/she should first address the concern with a library staff member. Patrons who wish to continue their request for reconsideration of library material may submit the Statement of Concern form, which will be referred to the Library Board of Directors. The Library Board of Directors will evaluate all requests to add or remove material from the collection within the context of the Collection Development Policy. During this process, the material in question will remain accessible to Library patrons.

The Board will discuss the request and make a decision within the following six weeks. The Library Board of Directors will notify the person/group of the decision within the two weeks following the decision.

Read and approved by Board of Directors on Nov. 6, 2014

Download the Pleasant Grove Library Statement of Concern form here.